Delivery Terms & Conditions
At Dave Sheer Uniforms, we offer three flexible options for receiving your order:
1. Collection from Our Physical Store
Customers may choose to collect their order from our store during the following business hours:
📍 Store Location:
93 Forest Rd, Bramley, Johannesburg, 2090
Collection Hours:
- Monday to Friday: 08:00 – 17:00
- Saturday: Closed (Appointment Only)
- Public Holidays: Closed
Important:
- Orders must be collected within 7 days of notification that they are ready.
- A valid proof of purchase (order confirmation) must be presented upon collection.
- If a third party is collecting on your behalf, please notify us in advance.
2. Customer-Arranged Courier
Customers may arrange their own courier service to collect their order from our store.
Conditions:
- Customers must notify us in advance of the courier details and collection time.
- Dave Sheer Uniforms is not responsible for any loss or damage once the order has been collected.
- Orders must be collected within 7 days of readiness notification.
3. Delivery Arranged by Dave Sheer Uniforms
We offer delivery services where the cost will be quoted and billed separately.
Process:
- Once your order is packed, we will determine the final dimensions and weight.
- A separate invoice for delivery charges will be emailed within 24 hours after checkout.
- Upon receipt of payment, the order will be dispatched.
Delivery Terms:
- Standard delivery times vary based on location and courier availability.
- Deliveries are made Monday to Friday (excluding public holidays).
- We are not liable for delays due to courier services, strikes, or unforeseen circumstances.
General Terms & Conditions
- Once an order leaves our premises, we are not responsible for any loss, damage, or delay caused by third-party couriers.
- Customers must ensure that the delivery address and contact details provided are correct.
- Any issues with delivery (such as non-delivery or damaged goods) must be reported within 48 hours of receipt.
- If an order is returned to us due to an incorrect address or non-collection, additional charges may apply for re-delivery.
By placing an order, customers agree to these delivery terms. For any queries, please contact our support team.